My name is Mark, and I had the pleasant
experience to dine, along with two of my best
friends, at your restaurant Saturday evening (1
October). This was probably my 10th
visit to your restaurant. Each visit has been
wonderful, from the food, to the wine, to the
music, and the service. Last evening’s
experience was still the best. My friends and I
were not aware, before we arrived, that you were
celebrating Schnitzel Fest. Wow!
As has always been the case, we were greeted and
seated quickly. The most difficult part of the
entire evening was making the decision “which
one schnitzel will I eat?” I had a lot of
trouble deciding, so I asked our water, Robert
Richards, what he might recommend. Robert
suggested the Baden Baden Schnitzel. To
accompany the entrée, he suggested I try the
Dornfelder Pinot Noir wine. It was a perfect
pairing, especially with the Emmentaler cheese
on the schnitzel. With the rotkraut and creamed
spinach, it was a most excellent meal. My
companions both chose the Jagerschnitzel and
enjoyed their meals, as well.
The food was excellent. The atmosphere was
excellent. The service was knowledgeable,
friendly, prompt and accurate. I must
compliment Robert for the attentive and friendly
service he provided; it really enhanced the
evening.
Thank you for consistently providing a
first-rate dining experience. I hope to visit
Bavarian Grill again very soon, and to introduce
my sister and brother-in-law to your
restaurant.
Sincerely,
Mark
Virginia
wrote:
Just
wanted to write a thank you to you and all of the
folks that made our office party so much fun.
Already having requests to do it there again next
year. Told them I didn't know if you all could take
us two years in a row. Certainly hope you were able
to see just how much fun all of our employees had.
Ludwig Koubus was awesome and reminded me so very
much of my dad. My dad was full blooded German, and
one of those folks that NEVER met a stranger. He
had the same outgoing personality that Lou has.
Loved joking with everybody and always was fun to be
around.
The food
was absolutely delicious all the way around. We
could not have asked for a better party. To you we
are very grateful for everything.
Hope you
and your family have a safe and Happy New Year.
We tried
to come eat Saturday, but you all were closed for
the holiday. Certainly glad you got to do that. We
are planning to come though very soon. Several of
our employees didn't know you all were there, but
now want to take their families there to eat, so you
may be seeing some familiar faces in the crowd. If
they start dancing on the table tops, they aren't
ours!!!!! Well, they may be!!!!!
Thanks
again, and Happy New Year.
Virginia
and Allan deVilleneuve
Chuck Grimes wrote....
To the manager of Bavarian Grill and waitress Lea:
I want to take a moment to thank you for a great
dining experience at your restaurant on Saturday,
Nov. 27.
I've been to your restaurant a half dozen times or
so, and each time it has been a great experience.
The food, the service, the music, the atmosphere is
all great.
But our experience on Saturday went above all that,
and I wanted to thank you.
Lea was our waitress. She did a FANTASTIC job, very
professional and patient with our table. We had
three families and a total of 13 people. She always
came to the table with a smile, she filled our
drinks up more often than I could count, and she
came to our table on three different occassions to
keep us updated on the status of our meal, which
definitely eased many anxious and hungry people.
Also, we had a birthday at the table, and she played
the cowbells right on tune. And in the end, she
divided off the bill with ease.
Lea was simply awesome, and you should give her a
raise for being a positive part of the dining
experience.
I also noticed how the rest of the staff, from
waitresses to cleaning staff, and they looked like
they were having a fun, relaxing night as well. If
anyone was "in the weeds," as they use when they are
very busy, then it never showed in the quality of
the service.
The two-man band playing the music was very
entertaining. I'd seen them on previous visits, so
I sang along, drank and laughed.
Overall, the whole dining night was excellent.
Way too often, people will complain about service,
so I wanted to take the time to give you some
positive feedback.
I look forward to coming again and having Lea wait
on our table. She is a wonderful lady, and very
lovely too.
Thanks again, and I salute the greatness of your
restaurant.
Sincerely,
Chuck
Andy Farr wrote....
To all,
This is just a note to say thank you for providing such
a wonderful atmosphere and food for my parents 50th
wedding anniversary on this past Saturday evening.
Everyone was overwhelmed with your service and
hospitality - and especially the food. The evening
brought back special memories for everyone of the times
they have spent living in Germany.
Thank you again,
We will be back for more.
Andy Farr
Sula Bullington wrote...
We had the pleasure of dining at the Bavarian Grill on Tuesday night, July
30, 2002 with our son and his family who live in Plano and had enjoyed
your
food and service several times before that. They were in Germany four
years...first in Stuttgart and then in Ansbach...and they loved Germany
and
the German food. We visited them three times and ate out most all of the
time, as we all loved the food so much. We have tried several German
restaurants in several cities in the U.S. to try to find food like we
enjoyed
so much over there....in Milwaukee, WI, Colorado Springs, CO, and
Georgetown, TX, and yours is the very best of all. I love the
Wienerschnitzel and spaetzle most of all, and yours was the very first
that
was as good as I had in Germany and the portion was much larger. We all
enoyed different entrees, appetizers, and two of your luscious desserts,
and
couldn't have been more pleased. You can be sure we will be back (we live
in
Hurst on the Fort Worth side of the Metroplex) at the first opportunity,
and
I am sure my son and his family will bring their friends and other
relatives
there even more often than we can make it in. Brigette made us feel right
at
home from the very first moment we were there. Thank you for being there
and
keep up the good quality as we will be back, and recommend you to our
friends
on this side of the metroplex.
Sincerely,
Sula Bullington
Good morning Mrs. Bullington:
Thank you very much for taking the time to send us your very positive
comments. I will take great pleasure to share your letter with our team this
afternoon in our service meeting. I am particularly happy to receive your
feed back as I took my family to Germany and just returned yesterday. It is
always extra enjoyable to know that the team does well for our guests.
Thank you again for sharing your thoughts, we love to see you and your
family again soon. Would you be so kind and give me your permission to
publish your letter on our webpage?
Have a wunderful weekend!
Juergen
Thank you for your response to my letter after we had the pleasure of dining at your restaurant last week. I meant every word I said but am not very good at condensing my thoughts into a few words. However, if you would like to publish it on your webpage, please feel free to do so. I forgot to mention how much we enjoyed the music, both the recorded and the live music as well. We will be recommending you to everyone we know who might want to drive to Plano for the best German food and great service we have found, and will be returning as often as time and money permit to eat there again ourselves. Continued success to you and we are so happy to enjoy the great food we found in Germany right here close to home, as I am not sure I will ever be well enough to take a long flight there again. We would all love to visit again, as we all loved Germany, Austria, and Switzerland. The Black Forest area and Bavarian area (I know my son and daughter-in-law who lived there for four years know the difference in these two regions or if they are combined, but I can't remember except for the neat thatched roof on the front of the houses in the Black Forest area and the wood carvings and distinctive architecture of the homes in the Bavarian region). We were all impressed by the cleanliness, strong work etchic, and friendliness of the people there as well as the great food.
Sincerely,
Sula Bullington
Tim McPhee wrote...
I just wanted to tell you what a wonderful evening my son, his wife, and myself had at the bavarian grill. Ever since last winter when we were there the first time I knew I wanted to go back. My son, Ben, and his wife, Kim, went to college at Madison, Wisconsin. There, he picked up a taste for variety in beer. He was very interested in going to your restaurant, having heard about it from some friends. His enthusiasm sold me immediately. Brigetta made the four of us feel at home right away( my wife, Linda, was with us). She recommended the Kostritzer Schwarzbier (delicious) and her reading of the menu in German made the prime rib ( tafelspitz?) absolutely scrumptious. This year we had the pleasure of Kim for our server. Much to my delight she had a voice and mannerisms that reminded me of my sister-in-law, Kim. She pretty much challanged me to eat the poached salmon( it's very rich), the bread pudding( it's very filling), and sample two or three biers( Ayinger Celebrator, Diebel Alt, Spaten Optimator). I enjoy eating great food and drinking great bier and dinner that evening was an experience I won't soon forget. By the way, I ate every last morsel. Kim said she wouldn't have guessed I would, I'm kind of small. I'm sending some pictures. Thank you again for such a wonderful time. I'm already looking forward to seeing you all the next time I'm in Dallas.
Tim McPhee
Good afternoon Tim:
Thank you very much for your nice letter! I love to share it with the service team tomorrow in the meeting. They deserve the praise. Would you allow me to publish your letter on our webpage as a guest feed back example? Thank you again for your kind words and pictures, we love to welcome you back the very next time you come to Plano. Have a great weekend.
Juergen and the Bavarian Grill Team
Good evening Juergen and Bavarian Grill Team, I am delighted to hear that you have meetings. It fits in with the whole atmosphere you present to your customers, you know your stuff. As a plumber I admire and enjoy interacting with professional people. Confidence in your own abilities and those on the team can make for such an extraordinary product be it a brand new bathroom or an incredible dining experience. Yes you may use my letter. I have selfish hope that it will bring more people to the Bavarian Grill which will make it more successful and that in turn will give the employees greater satisfaction with the end result that I can keep coming back for more .... stuff! See you soon,
Tim McPhee.
Charles and Susan Harrison wrote...
My husband and I got to eat for the first time in your fine
establishment last Wednesday evening with our dear friends, Inga, Gina,
and Fred of www.GermanDeli.com. What a wonderful experience! We lived
in Germany for over twelve years and your entertainment, food, staff and
atmosphere brought so many wonderful memories to mind! We were
extremely surprised to see the very same Monika Keller-Cole lithographs
of Rothenburg hanging in your restaurant as we have in our home, in
addition to a stammtisch teller like every local restaurant in Stuttgart
had...how I wish I could locate a stammtisch teller for our home!
Anyway, thank you very much for a lovely evening and be assured that we
will return and send friends and family your way.
Thank you very much for a wonderful dining experience!
Charles and Susan Harrison
To see the pictures and give us some feedback, please
click here
Floyd wrote...
Juergen,
I'm a little tardy with this, but I wanted to tell you again how much I enjoyed the dinner Wednesday night. The food, the service, the hospitality were all great. I really felt honored to be included.
After it was over I was thinking about the summer night some six years ago when I first came into the Bavarian Grill. I immediately felt like I would enjoy it, but I no idea what a special place it would become for me and how many good friends -- including you -- I would meet.
Thanks again, and we'll see you in a few days.
Floyd
David Wells wrote...
To the ownership, management, and staff
My friends and I recently had lunch at the Bavarian Grill, on the
13th of September. When we first came in to the restaurant, we were
greeted by a friendly and courteous gentleman. We were then led to our
table by young women who always had a smile on her face, and a kind word
to say weather it was to us, or to the couple with a child beside us. The
waitress was very patient with us, as tried to decide what we wanted. The
food came and I was very pleased, the meat loaf was so tender and flavorful, and the potatoes was awesome. All I can say is that we will
come back to visit and enjoy your wonderful food of Germany. Please let
every one there how much we enjoyed dining there, and our compliments the
chef.
Sincerely,
David Wells
of Tyler Texas
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